That means that members of your team working in IT, sales, marketing, Support, or any other concerned departments have access to the same client information and can work together to provide the assistance that your customers need.
Support.cc:
Customers are delighted, and growth is driven by Support.cc’s comprehensive but simple to manage support requests, information sources, automation, and reporting features. The fact that the feature-rich support software is so simple to automate makes it an excellent choice for corporate customers, as well as startups, existing enterprises, and other types of organizations. You may even personalize it by integrating it with social media and adding preset replies so that you can handle consumer problems in a more expedient and automated manner.
LiveAgent:
On the market for software solutions to provide customer assistance, LiveAgent is up there among the leading competitors. It offers an extensive feature set on its multichannel Support that enables you to provide outstanding assistance experiences by combining live chat, email, and social media in one place.