What is Digital Marketing and what tactics should we use for B2B and B2C business


What is Digital Marketing?

The use of the internet and smartphones in India is rapidly increasing. According to a poll conducted by the Internet and Mobile Association of India, 346 million Indians engage in electronic transactions and utilize digital payments for online shopping. To suit the requirements of netizens, numerous brands and items are available on online platforms. However, the effective implementation of the correct marketing strategy distinguishes them from a successful brand. The output of a marketing plan and the length of time it takes to communicate the results affect its efficacy. It is critical to monitor the implementation of a strategy to acquire insight into its market viability. The sales and leads generated are frequently used to assess the performance of a campaign. However, for data-driven choices to be effective, Key Performance Indicators (KPIs) must be utilized as a tool to measure company performance.

B2B versus B2C business

Digital marketing tactics are effective for both B2B (business to business) and B2C (business to consumer) businesses, although best practices differ dramatically between the two. Here’s a deeper look at how B2B and B2C marketing strategies leverage digital marketing.B2B clients have lengthier decision-making processes, resulting in longer sales funnels. These clients respond better to relationship-building techniques, whereas B2C customers respond better to short-term offers and messaging. Business-to-business transactions are often founded on logic and proof, which professional B2B digital marketers convey. B2C content is more likely to be emotional in nature, with the goal of making the buyer feel good about their purchase. In addition to the factors listed above, you must optimize technical SEO, which includes all of your site’s back-end components. URL structure, loading delays, and broken links are all examples of this. Improving your technical SEO will help search engines browse and crawl your site more effectively. The systematic use of these criteria makes search engine optimization a science, but the inherent unpredictability makes it an art. The ultimate objective is to appear on the top page of a search engine’s results page. This guarantees that customers looking for a specific inquiry relating to your brand will be able to simply locate your items or services. While there are several search engines, digital marketers frequently concentrate on Google because it is the industry leader.

Business to Business and Business to Customer

What is B2B – The term Business-to-business (B2B), also called B-to-B is the model which focuses on selling products and services to other companies. It is a form of transaction between businesses, such as one involving a manufacturer and wholesaler, or a wholesaler and a retailer. Business to-business refers to business that is conducted between companies, rather than between a company and individual consumer.

What is B2C – The term business-to-consumer (B2C) refers to the process of selling products and services directly between a business and consumers who are the end-users of its products or services. Most companies that sell directly to consumers can be referred to as B2C companies. B2C became immensely popular during the dotcom boom of the late 1990s when it was mainly used to refer to online retailers who sold products and services to consumers through the Internet.B2C refers to the transaction conducted directly between a company and consumers who are the end users of its product and services.

In B2B (Business to Business)

  1. Market can be Single, Vertical or Niche.
  2. Orientation: Relationship Driven
  3. Time: Long Term/ Multistep Process
  4. Customer life time value: High
  5. Branding: Educational and awareness building activities
  6. Buyer Motivation: Rational/Based on business value.
  7. Sales type: Consultative

In B2C (Business to Consumer)

  1. Market are Large/ Broad
  2. Orientation: Product Driven
  3. Time: Short Term/ Single Step
  4. Customer life time value: Low
  5. Branding: Repetition, Imaginary, point of purchase activities, Merchandising.
  6. Buyer Motivation: Emotional( status, desire, price)
  7. Sales type: Convincing

Other forms of Digital Marketing

By engaging individuals in online discussions, social media marketing may increase traffic and brand exposure. Social media marketing may be used to emphasise your business, goods, services, culture, and more. With billions of people spending time on social media platforms, concentrating on social media marketing might be beneficial. Facebook, Twitter, and Instagram are the most popular digital channels for social media marketing, with LinkedIn and YouTube close behind. Finally, the social media channels you employ for your business are determined by your objectives and target audience. Social media marketing has built-in engagement analytics that may help you evaluate how successfully you’re reaching your target audience. You get to choose whatever sorts of interactions are most important to you, whether it’s the number of shares, comments, or overall website clicks. Your social media marketing approach may not even include direct purchase as a goal. Many firms utilize social media marketing to engage viewers rather than immediately convince them to spend money. This is especially typical in brands that cater to older audiences or provide items and services that are not suitable for impulse purchases. Everything is dependent on your company’s social media marketing objectives. Another method, native advertising is a cloak for digital marketing. Its purpose is to blend in with the surrounding information, making it less noticeable as advertising. It was developed in response to today’s customers’ skepticism about advertisements. Knowing that the ad’s originator pays to have it run, many consumers will believe that the ad is prejudiced and will disregard it.

What is a B2B business and how does it make an impact?

In theory, B2B marketing employs the same marketing methods as B2C marketers. However, achieving the same outcomes with B2B marketing is significantly more challenging. The biggest issue for B2B marketers is persuading decision-makers at other firms to pick their products or services. These individuals are specialists in their subjects and are far more difficult to persuade. This is where B2B marketing firms may assist you. These range from full-service companies that can handle all areas of your marketing to experts that specialize in a certain area. Then there are specialty agencies, which either serve a certain sort of customer or offer a single service to all clients. Because it is freely available to anybody with internet connection, social media has become a buzzword. Web presence and large network of social media audience mix and blend to provide the best marketing strategy. Vindhya Process Solutions is the best digital marketing agency in Noida. It deals in Social Media Optimization (SMO), which strives to attract new and unique visitors to your call to action, and Social Media Marketing (SMM), which assists businesses in being engaged and responsive while also obtaining leads. As an interactive platform, social media can effectively promote and manage consumer relationships for your company.

A B2B marketing agency is a group of marketing specialists that will offer you with all of the direction and “bits and pieces” you need to get your B2B marketing plan off the ground. As is known, a B2B firm primarily concentrates on ‘business to business’ marketing. This type of agency will provide specialized services to firms who are attempting to promote their products or services to other businesses. A B2B business has the following traits:

  • Offering services that take into consideration long or complex sales processes is one example. Considering your individual drives, such as measurable outcomes, the expertise you provide, and productivity, among others.
  • Using long-form content to educate, enlighten, and attract important business people to your brand. As most of us are aware, Business to Consumer (B2C) marketing is concerned with promoting a company’s products or services to customers.
  • In this case, the marketing strategy is always concerned with how to suit the requirements and interests of individuals who make personal purchase decisions in their daily lives.

This is very different from a B2B marketing strategy. First and foremost, keep in mind that B2B marketing is focused on selling to professional buyers within another company, such as key gate keepers, procurement officials, or senior management. While there are some similarities between B2B and B2C marketing, the distinction is in the target demographic and how to effectively advertise to them. Top digital marketing firm are early user of agile B2B methods of working, and teams have since perfected a test, learn, and iterate methodology to drive marketing transformation, increase marketing contribution to the company, and accelerate ROI for their customers. Bright collaborates with its customers to create change by embedding new ways of working that enable marketers to make better use of their resources, activate the potential of their technology, and learn from hypotheses that can be evaluated through data-driven experimentation and testing.